Amazon Kindle Review
I waited with excitement for several weeks for my new Kindle to arrive. I was most impressed with how easy it appeared to download books. I had a Palm and was constantly having trouble with the downloading of e-books, so when I heard about the Kindle, I immediately purchased one with an Amazon Store card that I had opened and designated just for Kindle purchases.
When I received the Kindle, I immediately read all the instructions, etc. One of the very first pages I read stated “you can start purchasing Kindle books immediately using the card that you purchased the Kindle with” (or something close to that). When I tried to buy the books, I couldn’t because it stated that I had no credit card registered. I called customer service and after 3 different people I received the answer that I needed a credit card, not the store card. They were nice and apologized and said that it was an oversight on their part and that they were working on the problem.
They gave me some alternatives, but each alternative was more complicated that I was willing to try. Remember I stated that I was impressed with the EASE of ordering?!! So…very regretfully I sent it back. In future if they resolve this problem I will purchase another one. Just thought the public should know about this.
